Transformational Leadership in NGOs. Keys to Navigating an Uncertain and Changing World

NGOs operate in an increasingly uncertain and complex environment. Rising inequalities, changes in the welfare state, social polarisation, funding challenges and the emergence of artificial intelligence are reshaping the context in which they work. At the same time, organisations must respond to growing social needs with limited resources and increasing demands for transparency, participation and impact.

Against this backdrop, NGO leadership faces a dual challenge: adapting and transforming organisations to respond to changes in their environment while maintaining their relevance, legitimacy and ability to influence society. How can organisations anticipate change without losing sight of their mission? What capabilities do their leaders need to drive transformation and continue addressing major social challenges?

The study Transformational Leadership in NGOs. Keys to Navigating an Uncertain and Changing World explores these questions and provides guidance on fostering more adaptive and transformational leadership. The publication examines the trends shaping the future of the sector and proposes strategies to strengthen connections with society, rethink advocacy approaches, foster innovation and build partnerships that can increase social impact.

It also pays particular attention to artificial intelligence as a driver of transformation in NGOs, examining its opportunities, risks, and strategic and ethical challenges. The report includes practical recommendations and real-world experiences from organisations such as Save the Children Spain and Ayuda en Acción.

PUBLICATION AND EXECUTIVE SUMMARY (Available in Spanish)

Publication created within the framework of the Esade-PwC Social Leadership Program, with the support and collaboration of the PwC Foundation.