Lecturer of the Department of Information Systems Management
URL Lecturer
Director, Department of Information Systems Management
Academic training
Máster en Dirección y Administración de Empresas. ESADE
Ingeniero de Telecomunicaciones. Universitat Politècnica de Catalunya
Interest Areas
Information Systems Strategy
CRM Systems Strategy
Biography
MIS Professor Xavier Busquets' teaching and research interests are in strategic and planning information systems, risk management, and executive decision-making.
He is Director of the Department of Information Systems at ESADE and responsible for the MBA, Executive MBA and Senior Executive Programmes. He is author of four IS business cases and the book chapter 'Estrategia de cliente y sistemas de información' (Temas clave de marketing relacional, McGraw-Hill, 2004).
Xavier Busquets joined ESADE in 2002. Previously, he had developed consulting and executive activities at Telefónica, Retevisión, Hewlett Packard and Siebel Systems. He has an extensive consulting and executive teaching experience.
Selected publications
Austin, R & Busquets, J. (2008). Managing Differences, Innovations MIT Press. 35, 28-35.
Busquets, J. (2007). Network Behaviour . European Group Organizational Studies (EGOS) . Viena, Austria .
Busquets, J.; Wareham, J. & Rodon, J (2007). Network Strategy: a dynamic approach . Bled Conference . Bled, Slovakia .
Busquets, J. (2006). Un nou discurs.Avui
Busquets, J. & Mallart, J.R. (2006). IBM Barcelona Lab: a story of technological innovation, Proceedings North American Case Research Association.
Busquets, J.; Rodon, J & Wareham, J. (2006). Adaptability in Smart Business Networks. Discovery Session Smart Business Networks. Amsterdam, Holanda .
Busquets, J. (2006). Multiasistencia on the Internet (A), (B) and (C), European Case Clearing House.
Busquets, J. (2006). Multiasistencia on the Internet, Teaching Note, European Case Clearing House.
Busquets, J. (2006). Multiasistencia on the Internet, DVD 23 min., European Case Clearing House .
Busquets, J. (2005). Multiasistencia, the birth of a Network Orchestrator, Proceedings North American Case Research Association (NACRA).
Busquets, J.; Rodon, J & and Añón, J.M. (2005). Caso Multiasistencia: Un orquestador de Red en el sector de reparaciones en el hogar. Conferencia Iberoamericana de Sistemas de Información. Miami, USA .
Rodon, J; Busquets, J. & Christiaanse, E. (2005). Orchestration in ICT-enabled Business Networks: A Case in the Repairs Industry. Bled Conference of Information Systems. Bled, Slovakia .
